FAQ

FAQ

Product

SoVevas is So=(Sole) + Veva (Viva=long live) = Long Live Your Sole.

SoVevas is an athletic recovery footwear designed to protect, preserve and revitalize your feet.

SoVevas addresses the needs of pre and post athletic conditions of your feet.

Signs of overused feet include swelling, tenderness, excessive heat, aches, soreness, and pains.

SoVevas offers ultra breathability, supportive sole, unrestrictive feel, and adjustable fit to meet the needs of pre and post athletic conditions of your feet.

SoVevas achieve this by using a revolutionary, patented design that provides proprioception sense, shear sensory and impedance matching properties for each conditional needs of your feet.

SoVevas is a genuinely new and unique product unlike anything else on the market.

SoVevas give you a unique feel like nothing else. It provides you with a sock like feel with a comfortable and supportive sole that cushions your feet without any restriction of movement or pressure.

SoVevas provides pressure relief, targeted support & cushioning cooling & ventilation. All these features work together to give your feet a comfortable environment to protect, preserve and revitalize your feet.

Many studies have been conducted on the effects and benefits of the proprioception sense, shear sensory and impedance matching properties on the human anatomy. SoVevas combines all these advantages a single revolutionary new design to aid recovery.

Returns

If you are not 100% satisfied with your SoVevas, you can return your item(s) for a full refund within 30 days of purchase. (Returns must be unworn, in the complete state you received them, and in the original packaging.) Merchandise returned without the original packaging, instructions, shoe form or with any damage to the items mentioned above may not qualify for a refund. Please send your SoVevas returns with a copy of your receipt/invoice and all original packaging and materials within a cardboard box to:

OTUM Corporation
Attn: Returns
2785 Pacific Coast Highway #313
Torrance CA, 90505-7066

You may drop off your return at any authorized UPS shipping location, but please do not drop your returns off at a drop box. To find the nearest authorized shipping location, please visit www.ups.com.

It may take 4-5 business days for your return to reach the OTUM’s Fulfillment Centers. Once it is received and inspected (usually within one week of receipt) your refund will be processed and automatically applied to your credit card or original method of payment within seven days. Please note that depending on your credit card company, it may take an additional 2-10 business days after your credit is applied for it to post to your account.

Fit

SoVevas has four straps with adjustments to fit a range of shoe sizes. Please go by your sneaker sizes with extra toe room up front.

SoVevas Lucky Large (size Large) fits Men’s size 11~13, Women’s 12~14. Adjustable straps give you a wide range of size adjustment. Please go by your sneaker sizes with toe room up front.

Your foot is unique in shape and size. SoVevas is the only footwear that adapts to your foot’s shape and size rather than the reverse.

Your foot is unique in shape and size. SoVevas has four adjustable straps to find a comfortable fit that adapts to the unique perimeter shapes of your foot. Here’s how…

SoVevas has four adjustable straps to give you a wide range of size adjustment. Follow this link to learn how to here.

You can reserve your size now to guaranty your place in line to be one of the first to enjoy SoVevas. We will have a crowdfunding campaign for rest of the size run, so we look forward to your support. Sign up and stay tuned for the latest.

SoVevas has an adjustable leather patch to secure the ankle in place. The front toe area can be adjusted by the two front straps to give you snugger fit or extra room when needed. Your toes should feel free and unrestrictive.

SoVevas has an adjustable leather patch to secure the ankle in place. You can fold over the elastic to wrap the leather patch tighter around your ankle to prevent heel riding.

Use

Whenever your feet feel any symptoms and signs of overuse. You can also wear it to prevent any symptoms while preserving and protecting your feet.

SoVevas is designed for long term use with resilient materials to give you the maximum comfort and support. Many components can be replaced and upgraded like the upper Vevas.

Yes, SoVevas is designed to be worn both indoor and outdoor use. The simple sole design on the bottom is for easy cleaning for indoor use.

Yes, SoVevas is designed to be worn by everyone. If you suffer from overuse feet with swelling, tenderness, excessive heat, aches, soreness and pains. SoVevas is the right recovery footwear for you.

Care

Yes, SoVeva’s upper Vevas can be detached from the sole for washing while the sole can be cleaned separately. The Polyurethane midsole should not be submerged and should only be wiped clean with non-abrasive cleaners.

You may wash it as often as needed depending on the frequency of use. But always keep it fresh.

Keep your Soles clean by whipping with mild, non-abrasive cleaners from outdoors to indoor use.

Yes, The Polyurethane midsole and SBES gel pads can be removed for cleaning. Just remember each piece needs to go back to the correct location as it is a left and right handed parts.

Design

With all the wild and loud colors athletic shoes out there, your eyes deserve recovery too.

Yes, the Vevas is designed to be removable and replaceable with new future colors and designs. Stay tuned to see what we come up with next.

The Vevas is made from spacer fabric with nylon and charcoal-infused bamboo fibers. It is designed to be light, strong, breathable with odor neutralizing and negative ions benefits.

The Sole is made from durable thermoplastics with an SBES gel pads in the high impact zones of your foot. Support and cushioning is provided by a polyurethane foam midsole.

We want everyone to achieve more in life with fresh and revitalized feet.